Workplace incivility and bystanders’ helping intentions

Purpose Using observational and experimental designs, the purpose of this study was to explore if power relation between offender victim incivility level perceived severity were associated with bystanders’ intentions help when witnessing workplace incivility. Design/methodology/approach In Study 1, 160 participants completed a questionnaire where they described recent uncivil incident had witnessed, measures their behavioural response as bystanders. 2, 183 randomised read one two vignettes (a manager being towards subordinate or vice versa), motivation intervene. The authors investigated whether perpetrator victim, exchange, prosocial bystander behaviours in 1 defend 2. Findings Higher significantly more severe, higher directly related greater tendency confront, lower avoid, perpetrator. Perpetrator indirectly social support according severity. A supervisor acting an manner rated severe than such way. Perceived mediated relationship witness’s introjected, identified intrinsic Originality/value This extends previous work by investigating how perpetrator’s influences both bystander’s behaviour victim. Furthermore, research has not considered perceptions might mediate power, motivation.